Subscribe RSS FeedHow to better understand such situations
Web hosting is essential nowadays – it has become just as important as e-mailing or VoIP. I know it may sound a bit exaggerated, however when you take a look at the great number of websites on the internet you will immediately understand what I mean. Nevertheless, based on the fact that there is a constant need for web hosting, numerous web-hosting companies have appeared similar to the way mushrooms come around after a rainy day. FatCow is not necessarily one of them, since it has history in the field – nevertheless, I noticed a series of questions in regards to how serious this company really is. I find these questions quite logical since we all need to know a product before we consider it, and within this article we shall discuss about the way we should view this particular problem. Without a doubt, there will always be a number of people that will complain about a product and it is impossible otherwise – you cannot satisfy everyone out there. However, as the end user, we have to build a objective opinion that carefully weights the number of negative points (and their strength) and the positive points.
The first thing I would recommend is to take a look at the history of FatCow – since they have been around here for quite some time, I would not go as far as say they are a scam, because most scamming schemes do no last more than one year or so (due to the fact that almost everyone becomes disappointed in them). Therefore, time gives a certain product or company the benefit of the doubt. Second of all, we have statistics at our hand – if we are serious about our research and we really want to find out how reliable FatCow really is all we have to do is check the statistics. Out of 400,000 pages on FatCow only 600 have an angry message aimed at the web hosting provider. This indicates a ratio of only 0,0015 which quite low if you think about it. Imagine the great number of people that complain about Microsoft and Windows every day, and consider the number of users and you will understand why the ratio is more important than the number of people that shout that they hate the product. If we were to consider the shouts, none of us would be using Microsoft Windows nowadays.
The thing you should look for is whether FatCow is reliable enough to correct its problems in time – in other words, take a look at older complains and check whether these have been solved or not. If a problem that occurred two years ago is still present even if it has annoyed quite a great number of individuals, then you might consider that their services are not as reliable as you might have thought in the first place
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