I rambled away a number of paragraphs about my experiences with Innohosting in an additional thread a few of weeks back again, but to maintain it good and tidy – here’s my three months evaluation.
A Bit About What I actually do
I do not possess the specialized information, should much less the company abilities to operate a hosting organization. I actually do give out and sling a small hosting to some nearby and regional dj’s and buddies to assist spend the bill and conserve them from getting a potentially bad hosting encounter elsewhere.
None of their websites are hogs and primarily are static html with photos and mp3 mixes (example – http://www.vinnybricks.com).<br> One of the most resource intensive website I host is really a small-to-moderately dimension Coppermine gallery (http://www.theplymouthworks.com).<br>
A number of these persons do have ‘hosting knowledge’ beyond understanding how to FTP their files and like to be capable to entry cPanel, use Fantastico, view stats and whatnot, so a reseller account was required and what I’d been running.
In brief – I’ve quite fundamental and easy requirements from a host.
This allowed me to concentrate my pending research about the important places of overall performance, uptime and help.
The Search/Start Up
Points had been rosy about the specialized and help aspect of points with my host at the time, KnownHost. I’ve absolutely nothing but great points to say about individuals persons, their help and providers are each superb. Nevertheless, I took on a number of new customers and was searching to expand additional and KnownHost’s strategy and pricing structure wasn’t heading to match into what I required vs what I had been searching to invest.
So, it had been time to invest awhile with my great friend, WebHostingTalk and it is super handy research purpose (Try it!).
I saw an Inno evaluation within the reseller community forum and was amazed so I checked the provides community forum, and reduced and behold – they experienced quite a lot precisely what I had been searching for, on unique. Whilst I will in no way arrive remotely near to utilizing all with the bandwidth they allocate, the disk room was ideal for my present and projected long term requirements..having a small room to spare.
Away to function.
Apart from the couple of regular teeny-bopper “Innohosting suspended me simply because I had been sending eleventybillion e-mails per hour and I known as their help techs b**ches.” posts, I do not recall discovering something about them on right here that was damaging whatsoever. Google turned up quite a lot the exact same when it comes to outcomes, even querying the infamous string ‘innohosting sucks’ did not return a lot poor stuff.
Following an additional few of times of hem-hawing I came back again close to to the provides community forum only to discover that I experienced wasted too a lot time and also the provide experienced expired. I submitted a ticket and was told by Rameen that I could get the hook, so on 11/5 I went for it and signed up for (following free of charge upgrade) their Expert Strategy.
I signed up within the evening, most likely 10pm-ish (Eastern) and my account was setup early the following company day time. I knew this in advance and was not expecting ‘instant setup’.
Here’s exactly where it gets type of dodgy on my component as well as now, three mos later, I nevertheless really feel poor about this. Due to my personal negligence brought on by procrastination along with a propensity to browse the web and attempt to make relatively essential decisions whilst sporting the aged ‘squinty eyes’, I griped concerning the quantity of time (which was little within the large scheme) it had been getting to transfer my websites more than from KnownHost. Some other hosts I experienced utilized within the past would actually throw themselves on top of transferring my websites at ‘why the hell aren’t you asleep?’ AM. Experienced I looked much more into Inno’s migration info, I’d not have reacted. Regrettably, I did not. Derp.
I did not “throw a fit” but was politely unhappy.
This was totally my fault. My rushy-ness was, once again, due to my personal procrastination in obtaining away KnownHost’s devices in sufficient time to make sure that I did not get billed for that following month. For that record and once again to their credit rating, KnownHost was super cool about canceling on brief discover.
Anyways, Rameen was expert and polite about this and handled points to make sure that my websites had been moved throughout what I guess you can call ‘off-hours’. He also followed up with me the following day time to confirm that every thing was kosher.
I had been amazed to say the least.
Servers and Uptime and Networks – Oh My!
Innohosting runs a tight ship about the server aspect with the equation. I am basically clueless when it comes to server admin, but know when it functions nicely – it functions nicely. Inno’s devices usually function nicely.
The static websites, coppermine website along with a reduced visitors (5-7gb/mo bw) message community forum all carry out excellently. The static pages load practically immediately.
I usually examine in on the cPanel for among my websites about the account everyday and usually examine the server standing page when I actually do so. The machine I’m on (server three) maintains a load consistently within the one.five – two.five variety. Initially upon seeing that, I had been relatively concerned. Within the end, my websites all nevertheless scream and they are the authorities so, word. If it is fast, I am pleased.
I’ve observed from time to time, at peak several hours, that the load will jump to the three.-4. vicinity, however it usually appears to calm back again down to the typical one.5-2.five inside a moment approximately. The 2nd approximately delay impact is has on loading occasions isn’t a problem to me or even the persons I host. We’re a laid back again sort
Download speeds are acceptably quick as nicely that is essential to me as a number of my websites have mp3 mixes which are anyplace from 80-150mb in dimension. At ‘peak times’, I max out close to 500kbps on the 1mb cable connection and close to 750kbps within the morning and night.
Uptime has eclipsed each of my earlier reseller hosts, Blurstorm and as pointed out, KnownHost. For that time period I have experienced three minutes and 36 seconds worth of downtime per Host-Tracker (Arranged at one moment interval). This really is exceptional to me as they’re among two hosts I’ve ever utilized who really lived up to their 99.9% uptime guarantee.
For me, this really is exactly where Innohosting has truly shined.
I have submitted 14 tickets that had been help associated and all have acquired an initial response inside no much more than a half an hour, usually 15ish minutes. I have observed that occasionally a number of various techs will function on and respond to a ticket, but they should be create nicely in regards to communicating with 1 an additional, simply because the transition is seamless.
Also to their credit rating, all of my help requests except for 1 which was a main DNS concern happen to be flagged ‘Low’. Yet are nevertheless answered rapidly. Individuals tickets had been not “OMFG I Require THIS Correct NOW!!’ kind requests and had been treated as such. Hostees take note.
Most ‘basic’ questions had been answered within the very first response, mid-level requests inside an hour approximately with the ticket submission along with a few high-level requests that took 12-24 several hours to resolve.
I assure I won’t propose marriage (lol) but as I have mentioned a number of occasions elsewhere, Inno’s lead tech Chris may be the man.
He worked to fix what apparently was a relatively complex DNS concern with among my websites diligently more than the course of the day time approximately and kept me updated all through the duration.
Lately, he went nicely out of his way in assisting me alter the master domain on my reseller account.
From what my customers and I required to do to leaving the aged master account’s nameservers on the internet for a couple of times to assist points move more than smoothly..Chris was really useful and prompt in spite of letting him realize that I had been in totally no rush to get this taken care of. Even with that, every thing was sorted inside 24 several hours.
Furthermore, they also possess a good, comfortably created vBulletin community forum to maintain customers up to date with server status/updates along with other announcements.
Among the places I believe Innohosting does require to enhance on although, is their information base. It’s restricted to pre-sales, spam manage and clientexec topics and it among the thinner KBs I’ve observed.
Thanks to the promotion I got in on, I spend $19.95/mo for 15GB storage and 250GB bandwidth. I really feel this really is much more than a fair cost for what I’ve acquired. Innohosting has, therefore far, been a dependable, expert, useful and friendly host that I’m very pleased to have discovered.
I’d extremely suggest Innohosting to individuals searching for a reasonably priced reseller strategy. They provide what they assure and, for me a minimum of, then some.
Tags: cheap web hosting, fantastico, free hosting, hosting review, innohosting, Reseller Account, Reseller Community, review innohosting, Review of innohosting, Uptime, web hosting, Webhostingtalk